OPERATION AND SUPPORT
Entegres’s fundamental approach is to increase the satisfaction and efficiency of the information and technological infrastructures of our customers by providing the smooth operation in accordance with the standards.
Entegres provides alternative support models in contracted, guaranteed, periodical maintenance, call-based in-situ or phone-support form in accordance with the needs of the customers.
The operating model and the used tools create added value in the services provided to our customers within BTIL disciple.
Our customers can follow and report their own calls with web services through internet.
Service level-defined services are being used by our customers for providing unconditional customer satisfaction in Turkey-wide with Entegres organization in 28 provinces.
Entegres team which has at least three routine technical and operational trainings within a specific planning, develops itself for providing the service labor in the best form.